Healthcare services offer on-demand video consultations and house calls
The healthcare industry is making moves to be more attractive to Gens Y and Z with direct-to-consumer models, Instagram-worthy waiting rooms, and more. On-demand healthcare walk-in clinics, which already provide a desirable alternative to scheduling a traditional doctor’s appointment, are getting an upgrade from services that allow users to arrange on-demand consultations via video or house call.
California-based Heal, which allows users to schedule a doctor’s appointment via house call, has expanded services to Florida, New York, Pennsylvania, and Texas. Avoiding long waits in emergency rooms or finding an appointment time that works for both the doctor and the patient, the on-demand appointment is fulfilled within a couple hours. Most of the healthcare professionals work shifts for Heal in addition to more traditional jobs. Young consumers expect on-demand services but still crave IRL engagement, and Heal combines the best of both.
ZocDoc isn’t the only healthcare app trying to change the way consumers view doctors’ visits. Maven recently closed a $10.8 million Series A round to continue growing the on-demand healthcare service for women. Maven allows users to schedule video calls with healthcare professionals through the mobile app or desktop platform, and one if its differentiating features is its access to specialists for females, such as lactation consultants and midwives. The app is available directly to consumers and also offers businesses a Maven Maternity program.
WELL is building a platform to try to globalize healthcare, eliminating challenges with finding care when traveling, including accessibility and payment issues, and allowing patients in regions with lower quality care to have access to high-quality healthcare professionals. For youth, who tend to have a more global outlook than previous generations, this concept is more practical and admirable. The WELL network, which helps users save healthcare costs, uses blockchain technology and has already conducted nearly 23,000 doctor-patient “visits.”