Airlines incorporate innovative travel tech
The travel industry has been embracing chance in recent months; several travel startups are reinvigorating the luggage category with technology enhancements, and airports and airlines are likewise embracing innovation, integrating new and emerging technologies to improve the customer experience.
Instead of fumbling for an old-school passport, Delta is installing biometric-based recognition at the entrance to airline lounges, making it the only U.S.-based global carrier to offer such high-tech services. Members who are part of the pre-check-like Clear program use their fingerprint as identification to gain entry into all 50 of the airline's sky clubs. However, those less tech-savvy luddites can still gain entry the old-fashioned way.
British Airways is the first international carrier to let passengers fly using digital facial scans via a partnership with Los Angeles International Airport. The futuristic machines at three British Airways' self-service biometric boarding gates use facial recognition technology to get passengers on board, five at a time, without using a boarding ticket.
Aiming to provide better privacy and comfort for business class passengers, Lufthansa is redesigning cabins with innovative technology as well as upgraded amenities that feature larger and more ergonomic seats, positioned inside V-shaped, suite-like enclosures. Wireless charging will allow smartphones and tablets to be powered from the seats, and new digital interfaces will let passengers control all seat functions as well as the in-flight entertainment system via their personal device. All of these changes are expected to be available on regular routes from 2020.