Customer Service Jun 06, 2019 ... Globally, young people are more likely to post about a positive experience with a brand rather than a negative experience.CONTACTING CUSTOMER SERVICEWhich of the following ways, if any, have you contacted customer service in the past year?Please select all that apply. Phone | Email | Going to the store/in person | Online review | A chat window on a website | Contact form on the brand's website | Text message | Privately on social media (i.e., direct message) | Publicly on social media ...
Retail & Spending Data Apr 23, 2020 ... before purchasing it | I have bought something with the intent of reselling it at a higher price SHOPPING APPROACHESWhich of the following, if any, are true for you in the last month?Select as many as apply. I have tried contactless shopping options (e.g., contactless delivery, or grocery pick up) | I have shopped on a social media site (e.g., using 'Buy It' on Pinterest, using 'Shop Now' on Instagram) TRYING NEW BRANDSWhich of the following, if any, are true for you in the last month?Select as ...
Politics 101 Mar 16, 2020 ... vocal about their political views UNFOLLOWING POLITICAL VIEWSWhich of the following, if any, is true for you?Please select all that apply. I have unfollowed people on social media who are too vocal about their political views | I have unfollowed people on social media whose political views do not align with my own TRUST IN POLITICSHow strongly do you agree or disagree with each of the following statements?Strongly/Somewhat Agree Summary I don't trust politicians | I find it hard to figure ...
The Influencers Dec 08, 2019 ... people on social media, which, if any, would you choose to follow?Please select one. Influencers | Celebrities | Athletes | I would not follow any of these types of people TOP 5 FAVORITE INFLUENCERSWho is your favorite influencer? (U.S. Youth)Please write in one name. 151 | 151 | 151 | 151 | 151 Who is your favorite influencer? (UK Youth)Please write in one name. 151 | 151 | 151 | 151 | 151 DISCOVERING NEW INFLUENCERSHow do you discover new influencers?Select all that apply. Friends ...
Food, Diet & Health Data Jan 29, 2021 ... AttitudesHow strongly do you agree or disagree with each of the following statements?The Picture of Health Report 2020Strongly/Somewhat Agree Summary It's important for me that my employer/school promotes physical health | I am interested in finding more spaces outside of my home that are designed to improve wellness | I feel that my wellness activities are an integral part of my personal identity | Social media has a negative impact on my physical health Brands Promoting HealthHow strongly do you ...
Activism Data Mar 01, 2021 ... a product that donates a portion of the proceeds to a cause | Shared information on social media about a cause or issue | Volunteered | Reached out to government officials Making a DifferenceWhich of the following, if any, is true for you?Purpose & Polarization 2020Please select all that apply. I believe that I can personally make a positive difference in my local community | I believe that I can personally make a positive difference in the world | I believe that I can personally make a ...
Activism Data Jan 29, 2021 ... the past year?Purpose & Polarization Report 2020Please select all that apply. Shared information on social media about a cause or issue | Attended an event or benefit for a cause | Attended a rally or protest Following the IssuesWhich of the following, if any, is true for you?Purpose & Polarization Report 2020Please select all that apply. I follow causes or issues in my country | I follow politics in my own country | I follow causes or issues in countries other than my own | I follow ...
Entertainment Mar 05, 2019 ... A quantitative overview of entertainment preferences and attitudes across generations. PREFERRED CHANNEL OF COMMUNICATION WITH FRIENDS/FAMILYWhich way do you prefer to communicate with friends/family?Please select one. In person | Text messaging | Social media (e.g. Facebook, Instagram) | Talking on the phone | Video chat/hangouts (e.g. FaceTime, Skype) | Instant messaging (IM) | Email | Other way(s) WAYS TO LISTEN TO MUSICIn which of the following ways, if any, have you listened to ...
Race & Activism Data Aug 24, 2020 ... . Spoken to friends/family supporting the Black Lives Matter movement | Educated myself on issues facing the Black community | Consumed entertainment about the Black experience | Posted on social media supporting the Black Lives Matter movement | Educated someone else on issues facing the Black community | Spoken to friends/family supporting the Black transgender community | Posted on social media supporting the Black transgender community | Donated to a cause that directly supports the BLM ...
Transportation & Commuting Nov 27, 2018 ... | Lowest cost | Time efficient (i.e., least time spent commuting) | Able to get work done | Able to socialize with friends/co-workers | Able to consume entertainment (e.g., podcasts, books) | Able to get exercise | Able to meet new people PASSING THE TIMEDuring your commute, which of the following, if any, do you typically do? Listen to streaming music/music from my device | Listen To The Radio (Net) | Listen to AM/FM radio | Listen to satellite radio | Social Media (Net ...