By Date

Reality Bites

FALL/WINTER 2016

Companies are eager to experiment with VR as a marketing tool, but a more consumer-centric approach is needed before the medium is adopted en masse.

Entertainment Landscape

FALL/WINTER 2016

Entertainment—particularly music and streaming video—is an ever-present and important part of youth’s lives, and they’re willing to splurge on such content as it provides inspiration and offers touchpoints for connection.

Media Mix

FALL/WINTER 2016

Youth want to be well-rounded in terms of their entertainment consumption, and they’re seeking content that is humorous, inspiring, and, as a reflection of the social nature of their lives, shareable. 

Celebrity & Pop Culture

FALL/WINTER 2016

While youth think their generation is too consumed with pop culture, they nevertheless regard it as a fundamental part of society and, increasingly, a source of inspiration for their personal and professional lives.

TV, Movies & Books

FALL/WINTER 2016

Youth are avid consumers of a wide variety of content and platforms and are also noted multitaskers while consuming entertainment, with activities like browsing social media occurring simultaneously. 

Bingeing

FALL/WINTER 2016

Entertainment bingeing is on the rise among youth, who regard it as a valuable way to consume content on their own terms and achieve instant gratification. 

Music

FALL/WINTER 2016

Music is youth’s most beloved form of entertainment, and they want brands to fuel their fandom by helping them discover new songs and artists.

Gaming

FALL/WINTER 2016

Both digital and analogue gaming are on the rise among youth, who regard them as fun ways to escape and connect with others.

Technology & Social Media

FALL/WINTER 2016

Youth regard technology as a blessing when it comes to entertainment, and they’re taking advantage of it to create their own content and to go behind the scenes of the properties and performers they love.

Marketing & Advertising

FALL/WINTER 2016

Traditional ads are fading in favor among youth, who are beginning to prefer alternative forms of marketing from brands, such as original content, sponsored events, and experiences.

Public Funds

SUMMER/FALL 2016

Gen Ys are embracing transparency as it pertains to personal spending, which is influencing their purchasing decisions.

weCommerce

SUMMER/FALL 2016

Youth are enjoying the cyclical, personal nature of the modern resale economy, presenting significant opportunity for brands to extend the life of products.

TasteMakers

SUMMER/FALL 2016

Modern youth prioritize spending on food and beverages and have elevated it above other consumer categories because it’s an accessible way to collect share-worthy experiences. 

Building Brand Loyalty

SUMMER/FALL 2016

Companies across all categories can employ strategies to enhance devotion among young consumers.

Shopping and Customer Service

SUMMER/FALL 2016

Youth seek customer service that provides a personal touch and will go out of their way to share their pleasant brand experiences. 

Shopping and Technology

SUMMER/FALL 2016

Young people crave technology that makes their shopping experience more informed, convenient, and social.

Shopping In-Store Versus Online

SUMMER/FALL 2016

Young consumers have distinct preferences when making purchases in-store versus online, yet they also have shopping desires regardless of the platform. 

Shopping Experiences

SUMMER/FALL 2016

Youth are seeking social experiences in stores and are susceptible to impulse purchases while shopping in person.

Shopping Behaviors

SUMMER/FALL 2016

Young people are savvy shoppers who educate themselves on the categories they care about and place value on “premium” products.

Shopping Preferences

SUMMER/FALL 2016

Young people are gravitating towards name brand and exclusive products and increasingly consulting their social network when deciding what to buy. 

Membership Drive

SUMMER/FALL 2016

Membership programs are reinventing loyalty among young consumers, providing new ways for brands to maintain high retention rates.

The Customer Isn't Always Right

SUMMER/FALL 2016

Young consumers believe that brands can and should cut off customers who go against the companies’ values of inclusion and progressive civil rights.

ReLuxe

SUMMER/FALL 2016

Gens Y and Z are redefining the concept of luxury to better suit their generations’ modern values and needs.

What's In Store

SUMMER/FALL 2016

Young shoppers feel the draw of innovative retail storefronts that deliver experiences online retailers have yet to match.