Innovation & Privacy/Personal Security Aug 30, 2018 ... apply. Photo(s) of myself | Photo(s) of my life | Comments on other people's posts | My relationship status | Personal milestones (e.g., graduating school, getting a new job, getting married) | Ratings/reviews | Video(s) of myself | Video(s) of my life | Tips/advice for others | My avatar(s) | My opinions on politics/social causes | My interactions with brands (e.g., customer service) | My religious beliefs | My conversations | Instructions (e.g., how-to videos, tutorials) | None of ...
Consumed Path Mar 27, 2014 ... product on eBay or other secondhand sites | Take a picture or screenshot of the product I want to purchase | Post to my network about the product I am considering | Scan barcode/ QR code to look up product information | Talk/ chat with customer service about the product | None of above ONE-THIRD OF SHOPPERS WOULD BUY A DIFFERENT PERSONAL CARE PRODUCT/BRAND IF THE STORE DIDN'T HAVE THEIR USUAL BRANDPOST- PURCHASE After purchasing items in the following categories, which of the following have you ...
Consumed Channels Mar 26, 2014 retail spending e-commerce mobile shopping ... to decide where to buy online | Browse products/clothing to get an idea of what I may like | Read an online review before deciding what to buy | Review a product | Compare prices to decide where to buy offline (at a physical store) | Bookmark/save items to look at later | Use discounts and/or coupons found online | Find nearby store based on location | Contact customer service | Give product feedback | Like a brand's page on Facebook | Buy something from a flash/daily deal ...
Current Financial Situation Aug 29, 2017 ... program | Spending limit | Family member recommended it to me | Point accrual/rewards that can be used for gifts/purchases (e.g., airline miles) | Balance transfer option/deal | Branding | Special introductory interest rate | Exclusive access/perks (e.g., early access to buy concert tickets) | Friend recommended it to me | Hours of operation for call centers/customer service | Significant other recommended it to me | Third-party website recommended it to me based on my preferences ...
In-Store Vs. Online Shopping Jun 11, 2019 ... intending to buy anything | Look for deals | Use a coupon/discount | Make an impulse purchase | Buy luxury items | Speak to customer service | Buy basic items | Try new brands | Buy in bulk | Shop with a friend SHOPPING IN-STOREWhich of the following statements, if any, do you agree with?Please select all that apply. I like the personal aspect of shopping in a store | Stores today are more than just places to buy things | I like the communal aspect of shopping in a store ...
Shopping Preferences Sep 22, 2016 ... (aside from social media sites) | Social media posts (not ads) | Significant other | Ads | Sampling programs (e.g., Birchbox, toiletries in gyms) | Media properties (e.g., TV shows, magazines) | Children | Celebrities/social media influencers | Co-workers/employer | Customer service representatives | Salespeople | Neighbors | Personal shoppers Men more so than women don’t trust themselves to make purchases without checking with friends or sales representatives (19% UK ...
Digital My Private Life Dec 23, 2014 oversharing privacy security social media ... their personal information with a wide variety of entities from retailers and brands to apps and social media. How comfortable are you sharing personal information (e.g., your location, age, gender) with each of the following entities?Top 2 Box "Comfortable" and "Very comfortable" With a retail website from which I have purchased something in the past | With a social media website (e.g., Facebook, Instagram, Twitter) | With a customer service representative over the phone | With a customer ...
Consumed Consumer (Continued) Mar 25, 2014 ... of yesteryear. MAX, 26Today, luxury brands are often technology brands, whose items provide entertainment. JAKE, 17SHELLING OUT FOR LUXURY Consumers are willing to shell out for luxury brands when they believe in the quality and longevity of their products. More than one-third are willing to splurge on luxury goods when gifting to others, and 3 in 10 say that great customer service can also prompt them to invest. Which of the following reasons motivate you to pay more for a luxury item when a ...
Global Y Consumer Sep 25, 2014 global retail brick-and-mortar e-commerce sharing economy shopping ... reviews on mobile devices. Purchase and post-purchase activities like contacting customer service and writing product reviews, are more likely to happen via desktop/laptop. Ys in Asia are generally more likely to engage with their mobile devices throughout the entire purchase process. Which of the following devices do you use to purchase products? Desktop/laptop | Smartphone | Tablet | I don't do this while shopping Which of the following devices do you use to look up product reviews?Look up ...
Gen Z Brands and Marketing Mar 26, 2015 communication gen z marketing branding social media ... engage with, and to provide a high level of customer service. Clever marketing is also important, though only 15% expect brands to communicate with them regularly. Like Ys before them, Zs believe brands should help make the world a better place and should be socially conscious. Which of the following qualities, if any, do you think are important for a brand to have/be? Have a great design | Be cool and relevant | Have good customer service | Have good ads | Have easy to use products | Targeted ...
