Digital Brands Dec 27, 2013 marketing social media ... personally with brands when there is an issue. Four in 10 prefer to communicate with brands via email, while about 20% would prefer to talk to a brand representative directly on the phone. Consumers do not particularly want to be contacted via social media, texts, or IMs. When you experience a problem with a product/brand (e.g., poor customer service), how do you prefer to let them know? Email | Phone conversation | On social media (e.g., Twitter, Facebook) | Text | IM/chat | None of the above 151 ...
Gender Consumer Sep 21, 2013 ... important to you when you go shopping at a store? Select up to 5. Pricing | Sales/ promotions | High quality products | Good customer service | Convenient location | Product selection/ variety | Well organized aisles | Being able to get in and out easily/ quickly | Brand selection/ variety | Short lines | Lack of crowds | Ease of navigation | Unique/ one-of-a-kind merchandise | Newest & latest products | Eye-catching displays | Privacy | A section/ aisle geared towards my gender ...
