Cruising Through National Drive-Thru Day
Innovations from Jack in the Box, Taco Bell, and Chick-fil-A!
Start your engines, drive-thru enthusiasts! It's National Drive-Thru Day, and we're cruising through some exciting innovations from three major players in the quick-service game. Let's hit the gas and explore what Jack in the Box, Taco Bell, and Chick-fil-A are serving up!
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DRIVING THRU INNOVATION
Jack in the Box is truly living up to its reputation as the founder of National Drive-Thru Day. They're not just celebrating; they're revolutionizing the drive-thru experience. Their new drive-thru-only prototype in Tulsa, Oklahoma, is crushing it with average weekly sales of $43,000. This 1,350-square-foot marvel features a double y-lane drive-thru, a walk-up window for ordering, and dual assembly kitchens. They have a dedicated pickup window for mobile and third-party delivery orders. Fun fact: Jack in the Box has been catering to car culture since 1951, with their iconic giant clown head springing from a box to attract drivers.
SPEED DEMONS OF THE DRIVE-THRU
Taco Bell has been on a mission to remain the fastest drive thru QSR in the land. “Defy” is Taco Bell’s two-story, four-lane, vertical lift enabled prototype restaurant debuted in Brooklyn Park, Minnesota. If you are making a run for the border - Taco Bell claims this format could reduce drive thru time to less than 2 minutes but awe-inspired guests have been slowing down the process by taking videos of the impressive and unique structure.
CUSTOMER SERVICE WORTH WAITING FOR
Chick-fil-A might not be the fastest drive thru but they rank the friendliest. The brand tops the customer service charts with a friendly rating of 91% - competitors can’t break 80%! Chick-fil-A has employees outside taking guests’ orders via tablet in-line and then conducts hospitality checks throughout the drive thru process. Customers feel attended to despite how lengthy the line might get.